| Reimbursement for Qualifying Repairs performed on or before June 7, 2023 at a Kia Dealership |
Provide receipt(s), and/or other documentation showing all of the below:
- Proof of Ownership: A copy of your vehicle title, a copy of your registration card, OR other document(s) showing that you own(ed) or lease(d) the vehicle that was repaired;
- Proof of Qualifying Repair: Kia strongly encourages you to provide copies of the repair invoice or other document(s) that describe the work performed, the date, and amount paid for the Qualifying Repair(s) you received on or before June 7, 2023;
- Proof of Payment: A credit card receipt, credit card statement, bank statement, cleared check, receipt from the dealership, OR other document(s) showing the amount that you paid for the Qualifying Repair(s). If you had the Qualifying Repair(s) performed at a Kia dealership AND paid in cash but do not have a cash payment receipt, please provide a valid corresponding final repair order and complete the attestation under penalty of perjury below that you do not have a cash payment receipt from the dealership; and
- Prior Reimbursement: If you previously received any reimbursement in connection with the Qualifying Repair(s), you must provide documentation of this with your Claim (for example, insurance documents or prior campaign reimbursement and/or customer satisfaction payments).
Please Note: If you make a claim for this reimbursement, Kia and/or the Kia dealer you identify as having performed the repair will also review their records for such documentation.
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If you paid in cash, then you must certify under penalty of perjury, that you (or a friend or family member) paid for the rental car, towing, and/or other costs in cash and thus do not have documentation for the payment. |
| Reimbursement for Qualifying Repairs performed on or before June 7, 2023 at a Third-Party Repair Facility |
Provide receipt(s), and/or other documentation showing all of the below:
- Proof of Ownership: A copy of your vehicle title, a copy of your registration card, OR other document(s) showing that you own(ed) or lease(d) the vehicle that was repaired;
- Proof of Qualifying Repair: A repair invoice or document(s) generated at or around the time of repair that shows what Qualifying Repair(s) you received, the name and contact information of the business that repaired your vehicle, the amount paid, and the date of the Qualifying Repair(s);
- Proof of Payment: A credit card receipt, credit card statement, bank statement, cleared check, OR other document(s) showing the amount that you paid for the Qualifying Repair(s); and
- Prior Reimbursement: If you previously received any reimbursement in connection with the Qualifying Repair(s), you must provide documentation of this with your Claim (for example, insurance paperwork or prior campaign reimbursement and/or customer satisfaction payments).
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Cash payments for repairs completed at independent repair facilities (unrelated to Kia) for which you do not provide Proof of Payment are not reimbursable. |
| $150 goodwill payment for Qualifying Repairs that were previously denied warranty coverage on or before June 7, 2023, by a Kia Dealership and obtaining of the same repair elsewhere |
For a successful claim, Kia highly encourages you to provide a copy of any repair orders, emails, letters, or other written communications between you and the dealership and/or Kia America showing that you were denied warranty coverage for a Qualifying Repair.
Please Note: If you make a claim for this goodwill payment, Kia and/or the Kia dealer you identify as having denied coverage will also review their records for such documentation.
| Verbal denials that are not documented contemporaneously are insufficient to obtain the $150 goodwill payment. |
| Compensation for out-of-pocket transportation expenses such as rental car, rideshare or towing expenses related to a Qualifying Repair |
- Proof of Ownership: A copy of your vehicle title, a copy of your registration card, OR other document(s) showing that you own(ed) or lease(d) the vehicle that was repaired;
- Proof of Expense(s) Incurred: A receipt, final rental agreement, or other document(s) showing final expenses paid to a verified business entity (e.g., a rental car, ride-sharing trip(s), or towing service) and date(s) of your purchase(s);
- Proof of Payment: A credit card receipt, credit card statement, bank statement, cleared check, OR other document(s) showing the amount that you paid for the transportation or towing(s);
- Prior Reimbursement: If you previously received any reimbursement for the transportation or towing, you must provide documentation of this with your Claim (for example, insurance paperwork or prior campaign reimbursement and/or customer satisfaction payments); and
- Proof of Qualifying Repair: A repair invoice or document(s) that shows the nature of the corresponding Qualifying Repair(s) you received, the amount paid, the name and contact information of the business that repaired your vehicle, and the date of the Qualifying Repair(s). If the corresponding Qualifying Repair was performed at a Kia dealership, Kia will attempt to obtain that information to process your claim, but you are strongly encouraged to provide a copy of the supporting repair documents to avoid delays.
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| Compensation for inconvenience due to Qualifying Repair delays at a Kia Dealership exceeding 60 days |
- Proof of Ownership: A copy of your vehicle title, a copy of your registration card, OR other document(s) showing that you own(ed) or lease(d) the vehicle that was repaired;
- Proof of Payment: A credit card receipt, credit card statement, bank statement, cleared check, receipt from the dealership, OR other document(s) showing the amount that you paid for the Qualifying Repair(s);
- Prior Payment: If you previously received payment from Kia for delay in connection with the Qualifying Repair(s), you must provide documentation of this with your Claim; and
- Proof of Qualifying Repair: A repair order OR other document(s) identifying the start and end of your corresponding Qualifying Repair.
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| Compensation for out-of-pocket transportation expenses such as rental car, rideshare or towing expenses related to a Qualifying Failure or Qualifying Fire within 150 miles from your home |
- Proof of Ownership: A copy of your vehicle title, a copy of your registration card, OR other document(s) showing that you own(ed) or lease(d) the vehicle that had a Qualifying Failure or Qualifying Fire;
- Proof of Qualifying Failure/Fire: A repair facility diagnosis, police report, insurance documents, OR other document(s) showing you experienced a Qualifying Failure or Qualifying Fire;
- Proof of Expense(s) Incurred: A receipt or other document(s) showing what was purchased (e.g., a rental car, ride-sharing trip(s), or towing service) and date(s) of your purchases(s);
- Proof of Payment: A credit card receipt, credit card statement, bank statement, cleared check, OR other document(s) showing the amount that you paid for the purchase(s);
- Prior Reimbursement: If you previously received any reimbursement for the purchase(s), you must provide documentation of this with your Claim (for example, insurance paperwork or prior campaign reimbursement and/or customer satisfaction payments); and
- Proof of Residence: A copy of your driver’s license OR other document(s) showing your residential address at the time of the Qualifying Failure or Qualifying Fire.
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| Compensation for out-of-pocket transportation expenses such as rental car, rideshare or towing expenses related to a Qualifying Failure or Qualifying Fire more than 150 miles from your home |
- Proof of Ownership: A copy of your vehicle title, a copy of your registration card, OR other document(s) showing that you own(ed) or lease(d) the vehicle that had a Qualifying Failure or Qualifying Fire;
- Proof of Qualifying Failure/Fire: A repair facility diagnosis, police report, insurance documents, OR other document(s) showing you experienced a Qualifying Failure or Qualifying Fire;
- Proof of Expense(s) Incurred: A receipt or other document(s) showing what was purchased (e.g., a rental car, ride-sharing trip(s), towing service, lodging, or meals), and date(s) of your purchases(s);
- Proof of Payment: A credit card receipt, credit card statement, bank statement, cleared check, OR other document(s) showing the amount that you paid for the purchase(s);
- Prior Reimbursement: If you previously received any reimbursement for the purchase(s), you must provide documentation of this with your Claim (for example, insurance paperwork or prior campaign reimbursement and/or customer satisfaction payments); and
- Proof of Residence: A copy of your driver’s license OR other document(s) showing your residential address at the time of the Qualifying Failure or Qualifying Fire.
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| Reimbursement for Class Vehicles that had a Qualifying Fire or Qualifying Failure and were sold prior to a repair being performed |
- Proof of Ownership: A copy of your vehicle title, a copy of your registration card, OR other document(s) showing that you own(ed) or lease(d) the vehicle that had a Qualifying Failure or Qualifying Fire;
- Proof of Qualifying Failure/Fire: A repair facility diagnosis, police report, insurance documents, OR other document(s) showing you experienced a Qualifying Failure or Qualifying Fire;
- Proof of Sale: A bill of sale, purchase agreement, OR paperwork showing what you received for your vehicle as a sale or trade-in and the mileage; and
- Prior Reimbursement: If you previously received any reimbursement for the purchase(s), you must provide documentation of this with your Claim (for example, insurance paperwork or prior campaign reimbursement and/or customer satisfaction payments);
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| Reimbursement for the total loss of a Class Vehicle to engine fire within 15 years or 150,000 miles from the date of the vehicle’s original retail delivery |
- Proof of Ownership: A copy of your vehicle title, a copy of your registration card, OR other document(s) showing that you own(ed) or lease(d) the vehicle that had a Qualifying Failure or Qualifying Fire;
- Proof of Qualifying Fire: A repair facility diagnosis, police report, insurance documents, OR other document(s) showing you experienced a Qualifying Fire; and
- Prior Reimbursement: If you previously received any reimbursement for the purchase(s), you must provide documentation of this with your Claim (for example, insurance paperwork or prior campaign reimbursement and/or customer satisfaction payments).
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| Compensation for Lost Faith in a Class Vehicle as a result of this Settlement if you experienced a Qualifying Failure or Qualifying Fire |
- Proof of Ownership: A copy of your vehicle title, a copy of your registration card, OR other document(s) showing that you own(ed) or lease(d) the vehicle that had a Qualifying Failure or Qualifying Fire;
- Proof of Qualifying Failure/Fire: A repair facility diagnosis, police report, insurance documents, OR other document(s) showing you experienced a Qualifying Failure or Qualifying Fire;
- Proof of Sale: A bill of sale, purchase agreement, OR paperwork showing what you received for your vehicle as a sale or trade-in and the mileage; and
- Proof of Replacement: Sales documents showing you purchased a replacement Kia vehicle from an authorized Kia dealership.
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